*PLEASE NOTE SHIPPING TIMES MAY VARY DUE TO COURIER LIMITATIONS AROUND COVID-19, ALONGSIDE THE VOLUME OF ORDERS OUR TEAM ARE PROCESSING. ESTIMATED DELIVERY TIMES ARE CURRENTLY 3-7 WORKING DAYS. WE APPRECIATE YOUR PATIENCE AT THIS TIME & THANK YOU FOR SHOPPING WITH US!*
HOW LONG DOES MY ORDER TAKE TO PROCESS?
All orders are collected by our courier within 72 hours of placing your order. Orders are processed throughout each working day (Monday – Friday), excluding weekends and holidays. You will receive an email confirming that your order is ‘Shipped’ when your order has been processed ready for collection by our courier. You will also find your Tracking Number on the same email.
WHAT ARE MY SHIPPING OPTIONS?
All shipping rates are calculated upon checkout.
We ship via J&T. We offer FREE SHIPPING for orders over Php1,000. Anything below Php1,000 will be charged a shipping fee calculated upon checkout. COD is also available upon checkout.
Shipping to LUZON normally takes 1-2 business days, not including weekends and public holidays. For VIS & MIN it may take up to 2-4 business days.
ASIA, AUSTRALIA, USA, EUROPE
We ship via DHL, normal delivery takes between 2-3 business days. Shipping fee is calculated upon checkout.
HOW CAN I TRACK MY ORDER?
You can track your order through the "Shipment" notification email we sent you.
HOW COME THE CURRENCY CHANGES WHEN I CHECK OUT?
Our store default currency is in Philippine Peso (PHP). However, our website is equipped with a currency converter that automatically translates prices in the country you are browsing from. Once you proceed to checkout it will revert back to PHP but the amount charged on your card will be charged in your local currency.
*Please note that international shipments are not labeled as DUTIES PAID and it may result in extra fees being charged, such as taxes and and duties. These extra fees are being charged by your local government and therefor these charges are the responsibility of the recipient. Please also keep in mind that customs could delay the delivery of your parcel. We advise you to contact your local customs office for import fees, charges and processing time prior to ordering our products. All products are shipped from our warehouse in the Philippines.