You must return your item(s) back to us no later than 14 days from the delivery date. You are responsible for the cost of your returns. We highly recommend to ship through J&T Express as they offer the cheapest shipping rates.
We offer refunds to your original payment method on all items returned to us within 14 days from the date of delivery. We also offer exchanges, you can request an exchange for a different size/colour of a product.
*All exchange requests are processed subject to stock. If the item is unavailable you will be automatically refunded in line with our returns policy.
This policy applies for all payment methods.
Returns must adhere to the following:
- In original packaging
- No signs of wash/wear
- Tags must not be damaged or removed
- No stains/hairs/odours
- Underwear and swimwear must have hygiene seal intact
We reserve the right to return your item back to you if it does not adhere to the above.
To lodge a Return Request please use our return portal